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Ring Repair Melbourne: What to Expect from a Professional Jeweller

Your complete 2026 guide to ring repair, jewellery repair, and ring restoration in Melbourne CBD — with honest pricing, realistic turnaround times, and the questions every jeweller should be able to answer before you leave your ring with them.

The moment you notice something wrong with your ring — a loose stone, a bent prong, a shank that has thinned or cracked, a white gold surface that has gone from bright silver to a slightly warm, patchy grey — is the moment most people instinctively look for a jeweller. Not a chain store. Not a kiosk. A jeweller who knows what they are looking at, who can tell you what the ring needs and why, and who can do the work to a standard that means you do not have to come back for the same problem in six months.

Finding that jeweller in Melbourne — understanding what professional ring repair, jewellery repair, and ring restoration actually involves, what it should cost, how long it should take, and how to distinguish quality work from quick fixes — is what this guide is for. Whether you have a broken chain, a loose diamond, a bent engagement ring, or a white gold setting that needs replating, the information below will help you arrive at any Melbourne jeweller's counter as an informed client rather than a hopeful one.

"A ring that is repaired well will outlast the repair itself. The goal is not to fix the problem — it is to restore the ring to a standard that means the problem does not recur."

The Most Common Ring and Jewellery Repairs in Melbourne

Before discussing what to expect from the repair process, it helps to understand what the most frequent repair requests actually are — and why they are so common. The data below is drawn from our own Melbourne repair service records and reflects what comes through the door most consistently.

Figure 1: Most Common Ring and Jewellery Repair Requests — DG & Co. Melbourne Repair Service (2024–2025, n=1,240 items)

Repair Type

Frequency of Request (each block ≈ 1.5%)

 

Prong re-tipping / prong check

 

22%

 

Ring cleaning and full polish

 

 

20%

Rhodium re-plating (white gold)

 

 

15%

Ring sizing (up or down)

 

 

13%

Lost pavé or accent stone replacement

 

 

12%

Broken or bent shank repair

 

 

8%

Chain repair / necklace soldering

 

 

6%

Centre stone reset or replacement

 

 

4%

Note: Prong re-tipping and ring cleaning together account for 42% of all repair requests — reflecting how frequently these essential maintenance tasks are deferred until a visible problem occurs. Many stone losses are preventable with regular annual prong checks.

The chart reveals something important: the most common repairs are not catastrophic. Prong re-tipping and cleaning together account for nearly half of all repair requests — and both are, in most cases, preventable with regular professional maintenance. A ring inspected annually by a Melbourne jeweller will rarely arrive for emergency repair; a ring neglected for five to ten years will almost certainly need prong work, polishing, and often one or more of the other repair types in the chart.

This is the maintenance argument for jewellery repair: the cost of an annual inspection and clean (typically AUD $60–$150) is far lower than the cost of emergency repairs after the neglect becomes visible. A stone lost from a worn prong costs significantly more to replace than re-tipping the prong before the stone is lost. A shank that has thinned to the point of cracking costs more to repair than preventive attention would have cost years earlier.

What Every Ring Repair Service Involves: A Complete Guide

Prong Re-Tipping and Prong Checks

The prong is the small finger of metal that holds a stone in its setting. Over years of daily wear, prong tips wear down through contact with surfaces, fabrics, and other objects — gradually thinning until they no longer adequately grip the stone's girdle. A prong inspection involves examining every prong under magnification, assessing the metal's remaining thickness, and re-tipping any prong that has worn below the safe threshold.

Prong re-tipping involves adding a small amount of metal to the tip of the worn prong — soldering fresh metal in place, shaping it to the correct profile, and polishing it to match the rest of the setting. A well-done prong re-tip is invisible and lasts years; a poorly done one can look lumpy, discolour quickly if the wrong solder is used, or not adequately secure the stone it was meant to protect.

The recommendation from Melbourne jewellers: bring your ring in for a prong check every 12–18 months for rings worn daily. If you notice that a prong feels sharp or catches on fabrics, this is typically a sign that it has thinned and bent outward — have it checked immediately rather than waiting for the next scheduled visit.

Ring Sizing: Up and Down

Ring sizing is among the most frequently requested jewellery repair services in Melbourne — and one of the most technique-dependent. Sizing down involves removing a section of the shank and re-joining the two ends with solder; sizing up involves adding metal to the shank, either by inserting a section of new metal or by stretching the existing shank (stretching is appropriate only for minor size increases and plain metal bands).

The quality of a ring sizing depends on two things: the invisibility of the solder joint and the consistency of the finished shank profile. A well-executed sizing leaves no visible join, no colour difference between new and old metal, and a shank that is consistent in width and thickness throughout. A poor sizing shows the solder join as a visible line or colour change, and may leave the shank slightly thicker or thinner at the join than elsewhere.

Sizing rings with settings or stones:

Rings with pavé, channel set, or eternity-band-style settings along the shank require specialist handling for sizing — the stones in or near the join must be assessed for heat sensitivity, and the join itself must be positioned where it causes least disruption to the stone arrangement. Sizing by more than two or three sizes is rarely advisable without a complete shank redesign; discuss the specific ring's construction with your Melbourne jeweller before committing to a major size change.

Stone Replacement: Pavé Stones and Centre Stones

A lost pavé stone is one of the most common ring repairs — and one of the most anxiety-inducing for the owner. The good news: matching a pavé stone for replacement is straightforward in most cases. Pavé stones are typically round brilliants in standardised sizes, and a reputable Melbourne jewellery repair service maintains stock of the most common sizes and quality grades. The replacement stone is colour-matched to the adjacent stones, the seat is checked for correct dimensions, and the stone is set and the grain checked under magnification.

A lost centre stone is a more significant event — and potentially a more emotionally significant one if the stone was original to the ring. For an insured ring, the insurance documentation will specify the stone's grading characteristics and the replacement process. For an uninsured ring, the replacement stone should be selected from a reputable supplier to match the original's specifications as closely as available stock allows. At DG & Co., we source replacement centre stones through the same dealer relationships we use for new commissions, which means the replacement stone quality is subject to the same assessment as an original.

Shank Repair and Replacement

A bent or cracked shank is one of the more structurally serious ring repairs — because a shank that has bent once under pressure is more likely to bend again in the same area. Professional shank repair involves straightening the bent section, assessing the metal's remaining integrity at the stress point, and deciding whether a localised repair (resoldering a crack or adding metal to a thin section) or a complete shank replacement is the appropriate response. For a ring that has sentimental significance and a setting worth preserving, a full shank replacement — where the original setting is lifted onto a new fabricated shank — is often the most cost-effective long-term solution. Our jewellery remodel service handles exactly this kind of work, treating the existing stone and setting as the preserved elements and building around them.

Rhodium Re-Plating

White gold engagement rings require periodic rhodium plating to maintain the bright, uniform white appearance that distinguishes them from yellow gold. The rhodium coating wears over time — typically 18–30 months for a ring worn daily, with the base of the shank (which contacts other surfaces most frequently) showing wear first. Re-plating involves cleaning the ring thoroughly, polishing to remove surface scratches, and applying a fresh rhodium layer by electrolytic deposition. A correctly executed re-plate restores the ring to its original bright white appearance and adds a hardness to the surface that slightly improves scratch resistance. The Melbourne turnaround for rhodium re-plating is typically 1–3 days.

Necklace and Chain Repair

Broken necklaces and chains are among the most common jewellery repair requests in Melbourne, and they span a wide range of complexity. A simple chain break — where the link has opened or the chain has snapped at a single point — is a straightforward soldering job that most reputable Melbourne jewellers can complete within a day or two. A chain that has multiple breaks, kinks, or a damaged clasp requires more assessment before quoting.

The quality of a chain repair is determined by the invisibility of the solder joint and the strength of the join relative to the chain's original construction. A correctly soldered chain join will be at least as strong as the original link; a poorly done join will break again at the same point within months. For fine chains (trace chains, cable chains, fine box chains) in gold or platinum, ensure your Melbourne jeweller has experience with the specific chain type before leaving the piece.

Full Ring Cleaning and Polish

A professional ring clean is not what home cleaning achieves. The combination of ultrasonic cleaning (high-frequency vibration in a cleaning solution, which dislodges particulate from the setting), steam cleaning (high-pressure steam that removes residue from recessed areas), and hand polishing (which removes surface scratches and restores the metal's reflectivity) produces a result that home cleaning with soap and a toothbrush cannot match. Most Melbourne jewellers include a prong check as part of a professional clean, which means the cleaning visit also functions as a maintenance assessment. For diamond engagement ring with side stones or halo settings, professional cleaning is particularly important — the recessed areas of the setting where body oils and cosmetic residue accumulate are not reachable with home methods and significantly affect the ring's sparkle when dirty.

Table 1: Ring Repair Melbourne — Pricing and Turnaround Guide 2026

The following table provides indicative Melbourne market pricing for the most common repair and maintenance services:

Repair / Service Type

Typical Cost (AUD)

Turnaround (Melbourne)

What It Involves

DIY Risk

Ring sizing — down (1–2 sizes)

$80–$180

3–7 days

Shank section removed; ring soldered and finished

⚠ High — incorrect solder will show

Ring sizing — up (1–2 sizes)

$120–$250

5–10 days

Metal added to shank; blended and finished

⚠ High — metal addition requires skill

Prong re-tipping (per prong)

$60–$120 per prong

3–7 days

Worn prong tip rebuilt with fresh metal

✘ Not possible at home

Stone replacement (lost pavé stone)

$80–$200 per stone

3–7 days

Matched stone sourced; seat checked; stone set

✘ Not possible at home

Stone replacement (centre stone)

Stone cost + $150–$400

7–21 days

New stone sourced; reset; secure prong check

✘ Not possible at home

Shank repair (bent / cracked)

$150–$400

5–10 days

Metal straightened, cracked area resoldered or replaced

⚠ High — incorrect repair weakens ring

Rhodium re-plating (white gold)

$120–$250

1–3 days

Electrolytic rhodium layer applied; surface refreshed

✘ Not possible at home

Full clean and polish

$60–$150

1–3 days

Ultrasonic, steam, hand polish, prong check included

⚠ Partial — home cleaning only

Clasp repair (necklace/bracelet)

$60–$150

2–5 days

Worn or broken clasp replaced or resoldered

✘ Requires soldering equipment

Chain soldering (broken chain)

$80–$200

1–5 days

Break located; link resoldered or replaced

⚠ High without equipment

Engraving addition

$80–$200

5–10 days

Text or motif hand-engraved or laser-engraved

✘ Specialist equipment required

Full shank replacement

$350–$900+

10–21 days

Original setting preserved; new shank fabricated

✘ Requires full bench capability

* Prices are indicative Melbourne CBD jeweller market rates for 2026. Actual quotes will depend on the specific ring's construction, metal, stone type, and the complexity of the repair. Always request a written quote before authorising any repair work. Prices for complex custom repairs or antique/heirloom pieces may be higher. Urgent turnaround (same-day or next-day where possible) may attract a premium.

FAQ #1: How long does a ring repair take in Melbourne?

Turnaround time varies significantly by repair type and by how busy the jeweller's bench schedule is. Simple services — ring cleaning, rhodium plating, and single-stone re-setting — are typically completed in one to three working days at Melbourne CBD jewellers. Standard repairs — prong re-tipping, minor sizing, chain soldering — are usually one to two weeks. More complex work — shank replacement, major re-setting, full restoration of antique pieces — should be quoted at two to four weeks minimum, with complex commissions potentially taking longer. At DG & Co., we provide a specific completion date at the time of accepting a repair, not a vague range — and we contact clients if any unforeseen issue (such as a stone that needs to be removed for safety during soldering) affects that timeline. Always ask for a specific completion date rather than an approximate range, and confirm how you will be contacted when the piece is ready.

What to Expect from a Professional Melbourne Jewellery Repair Service

The experience of leaving a sentimental piece of jewellery with a jeweller — particularly an engagement ring or an inherited piece — should be managed carefully. Here is what a professional Melbourne jewellery repair service should provide, and what you should ask for before leaving your ring.

The Assessment: What the Jeweller Should Tell You

Before accepting the repair, a professional Melbourne jeweller should provide: a verbal assessment of the ring's current condition (beyond the specific problem you brought it in for), an explanation of the repair that is needed and why, a written quote that includes labour and any materials, a specific completion date, and information about whether any stones will need to be removed during the repair process (which affects their liability in the unlikely event of damage).

If a jeweller accepts your ring without a thorough assessment, produces a quote on the spot without examining the piece under magnification, or cannot tell you what they will specifically do to repair it — these are signs of a service that is operating at a level below what a fine jewellery repair deserves.

The Receipt: What You Need in Writing

Before leaving any piece of jewellery for repair, you should receive: a written receipt describing the piece (metal, stone, approximate condition), the specific repair authorised, the quoted price, and the agreed completion date. The receipt provides both parties with a documented record that protects you if there is any dispute about the ring's condition or the agreed scope of work.

According to Consumer Affairs Victoria, consumers have the right to a written quote and a clear description of any service before it is performed. A jewellery repair that is done without a written quote or that exceeds the quoted price without prior notification is a consumer rights issue. Reputable Melbourne jewellers routinely provide this documentation as standard; if a jeweller resists providing it, treat this as a signal to go elsewhere.

The Return: What to Check When You Collect

When collecting your repaired ring, inspect it carefully before leaving the jeweller's counter. Check the specific repair: does the sizing feel correct, does the prong appear secure, does the replacement stone match the adjacent stones? Check the overall condition: is the polish consistent, are there any new marks that were not present when you left it? If anything is not right, raise it immediately and politely — a reputable Melbourne jeweller will address genuine post-repair issues without hesitation.

Before you leave the ring: photography matters.

Before leaving any jewellery piece for repair, photograph it thoroughly — all angles, close-ups of any existing damage, stone positions, and distinguishing features. This provides documented evidence of the ring's condition at the time of deposit, which protects you if there is any disagreement about pre-existing damage or missing stones when you collect.

FAQ #2: How much does ring repair cost in Melbourne?

The range is genuinely wide, reflecting the diversity of repair types and the complexity of individual pieces. At the most accessible end, a professional ring clean and polish from a quality Melbourne jeweller is typically AUD $60–$150. Rhodium re-plating for white gold rings runs AUD $120–$250. Prong re-tipping is typically AUD $60–$120 per prong, with most rings needing 1–4 prongs re-tipped in a given visit. Ring sizing — up or down — typically runs AUD $80–$250 depending on the direction and the number of sizes. A lost pavé stone replacement is typically AUD $80–$200 per stone including the replacement stone and the setting. At the higher end, full shank replacement for a complex ring can reach AUD $900 or more, and major restoration of antique pieces can be priced on a commission basis. The most important rule: always get a written quote before authorising any repair, and do not accept a vague "we'll see what it costs when it's done" approach from any Melbourne jeweller for any repair above AUD $100. A professional jeweller should be able to quote your repair accurately at assessment.

Should You Repair or Replace? The Framework

One of the most common questions clients bring to our Melbourne studio is not "can you fix this?" — it is "should you fix this?" The repair-or-replace question is genuinely complex, and it depends on a combination of factors that the right jeweller will help you think through rather than answering too quickly in either direction.

Table 2: Repair vs Replace vs Remodel — A Decision Guide

Situation

Repair Verdict

Replace Verdict

DG & Co. Recommendation

Worn prong tips (stone secure)

Repair — straightforward; cost-effective

Not necessary

✔ Repair: re-tip prongs, clean and polish

Lost pavé stone (one)

Repair — stone match and reset

Not necessary

✔ Repair: matched stone sourced within days

Lost centre stone (insured)

Repair with replacement stone

Only if design is very dated

✔ Repair: reset same or new stone in original setting

Bent shank (minor)

Repair — straightening and check

Not necessary

✔ Repair: professional straightening + prong check

Severely cracked shank (multiple fractures)

Repair possible but discuss quality

Consider shank replacement

⚠ Assess: cracked shank may indicate repeated stress — investigate

Rhodium fading (white gold)

Repair — re-plating is simple and quick

Not necessary

✔ Repair: rhodium re-plating restores original appearance

Ring is two sizes too small (pregnancy, weight gain)

Repair — sizing up 1–2 sizes is standard

Not necessary

✔ Repair: sizing up is routine; discuss design impact

Design is dated and no longer loved

Repair insufficient — design change needed

Remodelling preferable to replace

✔ Remodel: preserve stones, create new design

Ring has sentimental stone with damaged setting

Repair the setting; preserve the stone

Not recommended — stone is irreplaceable

✔ Repair or remodel: stone's provenance is the value

Ring has no sentimental value; budget is available

Either is reasonable

Valid option — fresh start

Discuss: new ring may offer better value than ongoing repair of a ring you no longer love

Antique or inherited ring showing age

Repair and restore — preserve original

Not appropriate

✔ Restore: antique rings deserve specialist conservation approach

This table reflects DG & Co. Melbourne's standard assessment approach. Every ring's situation is individual; the above are starting points for the conversation, not absolute verdicts.

The Sentimental Factor

One dimension of the repair-or-replace question that no table can fully capture is the sentimental value of the specific piece. A ring that has been worn daily for thirty years carries meaning that cannot be transferred to a new ring, regardless of how similar it looks or how much superior its technical specification might be. When clients bring us rings that are structurally compromised but emotionally irreplaceable, our recommendation is almost always to restore rather than replace — to invest in the repair work that allows the ring to continue as the specific object with its specific history, rather than substituting an identical-looking but meaningless new piece.

The stone from an old ring, reset in a new setting, carries its history into the new context. A completely new ring does not. This distinction matters to some buyers very much, and to others not at all — both responses are valid. The jeweller's job is to understand which kind of buyer they are talking to before recommending a course of action.

FAQ #3: Should I get my ring repaired or replaced?

The answer depends on three variables: the ring's structural condition, its sentimental value, and your current relationship with its design. If the ring is structurally sound but cosmetically worn — scratches, rhodium fading, minor stone loss — repair is almost always the right answer. The repair cost is typically a fraction of replacement, and the ring's original identity is preserved. If the ring has significant structural compromise — a severely thinned shank, multiple fractures, a setting that has worn beyond safe prong territory — a professional assessment may recommend shank replacement or full remodelling rather than repair, which is a different kind of intervention that preserves the stones and setting while replacing the compromised metal. If the ring is structurally sound but you no longer love the design — the style has dated, your aesthetic has changed, or the ring simply feels like it belongs to a different chapter of your life — remodelling (not repair and not replacement) is usually the most satisfying answer. At DG & Co., we offer remodelling consultations specifically for clients in this situation: the original stones are preserved, the new design is created around them, and the result is a ring that feels new but carries the continuity of the original materials. If you are genuinely uncertain which category your ring falls into, a professional assessment from a Melbourne fine jewellery specialist will clarify it immediately.

How to Choose a Melbourne Jewellery Repair Service

Not all jewellery repair services in Melbourne operate at the same level, and the difference between a quality repair and a poor one is not always visible until months later when the prong wears again at the re-tip joint or the rhodium plating begins to peel at the edges. Here is what to look for.

In-House vs Send-Out Repair

The most important question to ask any Melbourne jeweller accepting a repair job is whether the work is done in-house or sent out to a third-party workshop. Send-out repair is not automatically poor — some specialist repair workshops are excellent. But it adds time, reduces accountability (the jeweller you are talking to has not seen the piece under their own magnification), and removes the possibility of communicating with the person who is actually doing the work. In-house repair, by jewellers who work under the same roof as the counter you leave the ring at, provides direct accountability and the ability to discuss the work in progress if anything unexpected is found.

At DG & Co. on Collins Street, all repair work is done by our own Melbourne bench team. We do not send work out. This means we can provide accurate assessments, accurate completion dates, and direct communication if anything unexpected arises during the repair process.

Qualifications and Experience

Ask about the qualifications of the jeweller who will perform the repair. Bench jewellers in fine jewellery studios typically hold trade certificates (Certificate IV in Jewellery, or equivalent international qualification) and have apprenticeship experience. Master jewellers with fifteen or more years of bench experience command appropriately higher rates for complex repair work — and the premium is earned.

Transparency and Communication

A good Melbourne jewellery repair service tells you what it finds, not just what you asked about. If a jeweller examines your ring for prong re-tipping and also notices that the shank has thinned significantly, they should tell you — even if you did not ask about the shank. This is the kind of professional care that distinguishes a fine jewellery service from a transactional repair counter.

Ring Repair and Jewellery Repair at DG & Co. Melbourne

DG & Co. on Collins Street — melbourne jewellers collins street — offers a comprehensive jewellery repair service from our in-house bench team. Every repair is assessed by a senior team member, quoted in writing, and executed by the same team who make our new commissions — which means every repair is held to the same craft standard as every new ring we produce.

Our Melbourne CBD location makes drop-off and collection straightforward for clients across the inner city, and for pieces requiring significant work, we provide regular progress updates so clients always know where their ring is in the process. We do not rush repairs. We do not take shortcuts. And we do not accept work we cannot do to the standard the piece deserves.

Common Repairs We Handle

The most frequent repair requests we receive span the full spectrum: prong re-tipping for engagement rings and dress rings, ring sizing for both simple bands and complex set rings, stone replacement for lost pavé stones and centre stones, shank repairs and replacements for worn or damaged bands, rhodium plating for white gold rings, cleaning and polishing for rings of all types, and chain and necklace soldering. We also handle more complex work — full restoration of antique and heirloom pieces, bezel replacement, gallery repair, and the kind of structural jewellery work that requires significant bench experience to do correctly.

When Repair Becomes Remodelling

Some rings come to us for repair and leave as something much better. A ring that needs a full shank replacement is also a ring where the setting can be refreshed, the stone re-examined under proper lighting, and the overall piece assessed for whether it is performing as well as it could. We take these assessment opportunities seriously — not to upsell, but to ensure that the work done to a ring produces the best possible outcome for the specific piece. Our jewellery remodel service handles everything from minor setting refreshes to complete redesigns of rings where the stone is preserved and the design reimagined entirely.

Beyond the Repair: What Comes Next

A repaired ring is an invitation to think about what comes next for the jewellery in your life — not just the piece that needed fixing, but the broader collection it sits within.

For the engagement ring owner whose ring has just been repaired, serviced, and returned to its best condition: this is an ideal moment to think about the wedding set that complements it, or the eternity band settings that might be added to the finger on a significant anniversary. A repaired ring wearing its best version of itself is the right context for these conversations.

For buyers whose repair experience has led them to reflect on whether the ring itself is still right for them — whether the design feels current, whether the stone is still the stone they would choose today — our custom engagement rings melbourne service and our custom made engagement rings commission process offer the opportunity to begin again with the original stone, producing a ring that feels entirely new while preserving the continuity of the gem that matters.

For buyers who have been wearing the same ring for a decade and wondering whether something new might be added to the collection — a three stone engagement ring melbourne for a significant anniversary, a gemstone wedding bands in a complementary stone, or a platinum band wedding ring for a partner whose ring is now ready for an update — the repair visit often prompts the most productive jewellery conversations we have in our Melbourne studio.

For those who want to understand what is possible in new jewellery while their ring is being repaired, our diamond ring creator tool is available online any time, and our diamond rings melbourne prices guide provides full 2026 Melbourne pricing context for anyone considering a new commission alongside or following a repair.

The ring style guide helps buyers who are using the repair moment as an opportunity to reflect on whether their ring's style still reflects who they are — sometimes the answer is yes, and the repaired ring continues. Sometimes the answer is that a remodel or a new commission is the better outcome. Both answers are valid, and both lead to the same place: a piece of jewellery that fits the life you are actually living.

For buyers considering alternative stones for a future piece — whether natural moissanite, coloured sapphires, or a tanzanite for engagement ring as an occasional right-hand ring — our Melbourne team welcomes these conversations as part of any repair visit. There is no obligation and no pressure; we simply enjoy talking about fine jewellery with people who care about it.

For the is engagement ring and wedding ring the same question that arises for some buyers during repair visits — when the engagement ring and band are being repaired separately and the relationship between them becomes newly visible — the answer, and the design conversation it opens, is one we have regularly and genuinely enjoy.

And for buyers who want something special alongside the repaired ring — a 9ct gold locket bracelet as a gift to accompany the ring's return from repair, or a white gold aquamarine ring for a special occasion while the engagement ring is in for work — our Melbourne collection is available to explore in the studio or online while you wait.

For buyers whose budget for new jewellery is more modest — who are in for a repair and simply curious about what a fresh start might look like — our cheap proposal ring collection shows what beautifully made fine jewellery looks like at an accessible price. And our stone oval cut vintage three-stone and three carat emerald cut diamond ring show what the other end of the range looks like — the commission that begins with an extraordinary stone and builds from there.

For the buyer considering diamond in gold settings or white gold marquise engagement ring australia configurations as future commissions, our team can discuss the relevant design and budget considerations during any repair visit. Come in with your ring. Leave with a plan, whether that plan is a simple repair, a considered remodel, or the beginning of a new commission.

When to Bring Your Ring In

The honest answer to "when should I bring my ring in for repair?" is: now, if you have not had it professionally checked in the past twelve to eighteen months. Not because something is definitely wrong — but because the most common reason stones are lost from engagement rings is that worn prongs were not caught and addressed before they reached the point of failure. An annual professional check costs far less than the emotional and financial cost of a lost stone.

Bring it in sooner if: you notice a prong catching on fabric or feeling sharp; a stone appears to rock or rattle when you tap the setting gently; the ring has been knocked against a hard surface; you notice any visible crack or deformation in the shank; or any stone appears cloudy or less brilliant than usual (which may indicate accumulated residue in the setting rather than a stone problem, but is worth checking).

Ring repair and jewellery repair in Melbourne is a service that, done well, makes excellent jewellery last indefinitely. The ring you bring in worn and worried should leave the jeweller looking exactly as it did on the day it was first given — perhaps better. That is the standard we hold ourselves to, and the standard you should expect from any professional Melbourne jeweller you trust with a piece that matters.

— DG & Co. Jewellery | Collins Street Melbourne CBD | Professional Ring Repair and Jewellery Repair

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