Lifetime Guarantee
At DG & Co. we stand by our product from initial design to the final workmanship; the quality of our product is defined by our constant need to exceed our customer’s expectations. Each diamond engagement and wedding band we create is carefully examined through our rigorous quality control checks so that it is of exceptional standard.
The Gemological Institute of America (GIA) is the world’s leading diamond laboratory, which pioneered the 4C’s of diamond grading; it certifies every single diamond we offer. Each of our diamond 0.50 carat and above comes with an official GIA certificate detailing the diamond’s carat weight, clarity, color and cut, providing you with an accurate blueprint of your chosen diamond. 90% of our GIA certified diamond is laser inscripted with its unique identification code matching its accompany Official Certificate code, therefore when you are buying a GIA Certified diamond you will feel 100% secure.
All DG & Co. rings also come with a lifetime guarantee against manufacturing defects. If your purchase has a manufacturing fault, we will repair it free-of-charge provided that you have proof of purchase from us.
Important note:
We only offer a lifetime guarantee for rings that has a manufacturing fault. It does not cover rings that show signs of inappropriate wear and tear; such as exposing it to rough work, hard blows or heavy activity or if has been resized, engraved or repaired by another jeweller other than DG & Co.
Please feel free to contact us should you have further queries; simply fill in our contact form and a highly trained DG & Co. consultant will be in touch with you. For more urgent requests, please call 1300 647 779 or email us at [email protected] .